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Contact Us

General Enquiry or Feedback by email

We would love to hear from you, and are willing to assist you in any way possible. Please fill in your details below and click the "Submit" button - and we will reply to you as soon as possible.

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Street Address

New Zealand Nature Company
124 Apirana Avenue
Glen Innes
Auckland 1072
New Zealand

Postal Address

New Zealand Nature Company
PO Box 133500
Auckland 1146
New Zealand


Order Enquiry

If you are enquiring about an order you have placed, then if you know the Order Number please enter it in the questions/comments box; if you do not know the Order Number, then please enter as much detail as possible so that we can identify your order in our system.


Be in Touch - Call Us

If you would like to call us please use the phone numbers in the footer information at the bottom of the page. We are available Monday to Friday from 8:30am to 5:00pm NZT. If you would like us to call you please leave your message in the comments box, please be sure to give us your international phone number.
If in New Zealand you can call us on 0800 77 11 33.
International callers use: +64 9 578 5001

NB:  Allow for time difference, NZ Time is: GMT+13


Shop Hours

Visit our shop in Auckland which is open:
Monday - Friday from 10:00am - 4:00pm.


New Zealand Nature

Customer Guarantee


Worldwide Customers

Call Us Toll-Free


New Zealand Customers

International Dial

  Our aim is to exceed your expectations. We guarantee to refund your money or exchange any product that isn't 100% satisfactory.

It's that simple!
All goods shipped are insured.
  • UK 0800 028 0664
  • NZ 0800 77 11 33
  • Canada 1800 655 9341
  • Australia 1800 147 603
  • Ireland 1800 357 240
  • Germany 0800 100 8707
  • Netherlands 0800 022 0958
  NZ +64 9 578 5001

NZ Time: GMT+12.
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