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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

Possums are a major ecological threat to New Zealand’s native forests. For over 10years we have played a part in the "market solution" to this problem by selling possum wool clothing and accessories.

Brushtailed possums were first introduced to New Zealand in 1837 from their native Australia in hopes of starting a fur industry, and their numbers have exploded in the absence of predators. They have now multiplied to more than 70 million, decimating huge tracts of New Zealand native forests eating 21,000 tons of vegetation nightly. Possums strip trees of their leaves, compete for food with native birds and eat their eggs.

Preservation of New Zealand's native forests require control of the possum population. Efforts to reduce the millions of possums have been boosted by companies that blend possum fur with merino wool to make luxurious garments.

Our webshop has a wide range of possum garments and accessories for adults and children. So become part of the solution – wrap up warm and wear possum wool.

New Zealand Nature
Customer Testimonials

read more customer testimonials

  • "I recently ordered two silk sleeping bag liners from your company. I want to say I am most impressed with the service. The product is great and just as described and I am 100% satisfied. In addition, the shipping was super fast. I will definitely keep you in mind for future purchases and will recommend your company to others. Thanks for a great transaction." LM.
  • We were in New Zealand last December and January, and I nearly bought my Ug boots then but didn’t have enough room in my suitcase to carry them round as we were touring in a campervan for 4 weeks. We looked every part of New Zealand we visited in both the north and south islands and your calendar will be a lovely reminder next year when we have it on the wall.
  • NZ Nature company excels again!  I needed some items in a rush at a busy time of the year and the items arrived in perfect time!  Thank you.  NZ Nature company is my first choice when needing anything for the cooler clines!  Great products & friendly efficient service.  Please feel free to use my comments in your testimonials.  Kind regards, E.C. WA, Australia
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